Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and managed when you visit or subscribe to meridianexlo.com.

Information we collect

We gather information necessary for communication and service delivery.

• Contact details such as your name, phone, and email provided via forms.
• Details related to your subscription or service enquiries, including preferences and feedback.
• Usage data including pages viewed and interactions with our website features.
• Technical details such as browser type, IP address, and device information for security and improvement.

How we use your information

Collected information is used for legitimate service operations and client support.

• To process your enquiries, subscription, and communication requests.
• For delivering and improving services, including appointment scheduling and plan reviews.
• For internal analytics, troubleshooting, and business improvement.
• To comply with applicable legal and regulatory requirements.

Legal grounds for data use

We only use your data as allowed by Australian law or your explicit consent.

Personal information is processed for service fulfilment, legitimate business operations, and in accordance with privacy laws, including the Privacy Act 1988 (Cth). Consent is requested where required.

Data sharing

Your information is never sold, but may be shared under specific circumstances.

• With authorised staff or advisers to provide requested services and support.
• With trusted service providers assisting in website hosting or communication, under confidentiality obligations.
• As required by law, regulation, or to protect our organisation, users, or the public.

Security measures

We maintain procedural and technical safeguards to protect collected data against loss, misuse, unauthorised access, or disclosure. Access is limited to authorised team members to ensure your privacy within Australian requirements.

Your rights

You may request access, corrections, or deletion of your data at any time.

• Right to know what personal information we hold about you.
• Right to correct inaccuracies in your information.
• Right to request deletion or restrict further use of personal information.
• Right to withdraw consent previously given, where applicable.

Cookies and consent

Cookies allow us to enhance site functionality and tailor your experience. For full details, see our Cookie Policy.

Cookie Policy Cookie Policy

Contact us

Reach out for privacy questions, requests, or to update your information.

Policy updates

We may change this Privacy Policy from time to time. Please review the date below for the latest updates and contact us with any questions.